Find answers, ask questions, and connect
with like-minded conquerers around the world.

Gmail Extension - R...
Clear all

Sales & Success Center Gmail Extension - Reply tracking


Topic starter

CRMs allow for open and reply tracking. When I send an email and tag it to be tracked and the customer replies or opens that email it can be tracked in the CRM. This is essential to capture the reply and open data to know responses to proposals and deals. This is especially important for sales people to mange deals as a team as well as maintain a history of the client.