Jon, Neither article links answer the core questions as I read.
Data exporter does not allow for Users per Account to be downloaded using Lists. It would be great to download Accounts>Users and also Accounts>Users>Permissions>Notifications. Additional would be great to be able to Bulk Update/Upload Users per account. Multi-Location business have multiple levels of management from Local to Regional to National. Each with their unique needs and responsibilities.
There is also no easy way to find out which users are engaged with the platform and how often. Example: How often has UserX logged into the dashboard? What products are they "Using" not just "Buying" Currently the reports are all about how many are responding to "Campaigns" and Sales Efforts. Focus on Account Retention and Engagement is priority for us.