API Integrations (Zapier)
Does Vendasta have the ability for API Integration or a future plan to connect with Zapier?
Hey K-O! At the time, we do not, but it's certainly on our radar.
Out of curiosity - if we were to build a Zapier integration, what are some ways in which you might use it? What kinds of Zaps would you set up (and for which other products)?
Let us know!
Not sure if K-O is talking about this, but a product where integration is needed is for Customer Voice. A major selling point for Customer Voice is review generation. Currently, clients add customers manually one at a time or csv file upload to make this happen.
I have had a few discussions with the product team about adding an api to connect a client's CRM to Customer Voice for the purposes of automating this process and improving the success of review collection.
Most of the competitors I know already have this capability and it's a big sticking point when trying to sell CV.
Yesterday I attended the Global ZapConnect Conference. Every major company that agents are working with were there and then some. We really are missing a trick to help our clients if we can't integrate with other applications. It's time for Vendasta to get off the fence with Zapier - PLEASE!!
I don't know how many times I've asked for this. If you did a survey I would bet that 80%+ users want this integration. @BretConquerLocal please pass it on 😭
I second this request. Zapier integration would be an excellent value.