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Business App Slow loading


Carlos Urcuyo
7 Points
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Posts: 3
Topic starter
Joined: 1 year ago

Not sure if posting in right place, but today, I attempted connect gmb/fb to 'SocialMedia' for prospective clients in Mexico, and we had super slow behavior and and constant hourglass.  We were eventually able to connect them via business center's dashboard, but obviously not greatest first impression, anyone else experience something similar?

1 Reply
Aparna Amrit
22 Points
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Posts: 2
Joined: 1 year ago

Sorry to hear you are running into slow/connection issues. We receive few requests in past where FB and IG connections were causing issues due to FB and IG changed some permission settings on their end. We have a document to follow step by step guide attached here  https://support.vendasta.com/hc/en-us/articles/360008784313#h_01EYTXSJCNMEGNFG77EC8PJ88Y . If you still face an issue we will be happy to have a call. Thanks !