So apparently it has been two months that my store does not allow me nor my clients to add anything to the shopping cart without the issue of items being charged twice.
Hello, I'm very sorry to hear you've had a negative experience. My name is George. I'm the Chief Customer Officer at Vendasta, and I would like to speak with you to understand your concerns better and find a way to resolve them. You can reach out to me at firstname.lastname@example.org or give me a call at 306-715-4664.
Hi Dave, thank you for bringing this to our attention. As George mentioned, we are very sorry about the negative experience. Our team made this high priority and has fixed the issue. We very much appreciate you and our partnership.